Crypto Ledger Supported Coins Privacy Policy describes how personal data is collected, processed, stored, and protected when users interact with Crypto Ledger applications, hardware devices, websites, and coin-related documentation. This policy applies to all platforms where Crypto Ledger services operate, including desktop applications, mobile applications, and web properties providing asset compatibility information and portfolio management resources.

This Privacy Policy was last updated in January 2026. Periodic review is recommended as updates may occur reflecting changes in data handling practices, regulatory requirements, or service capabilities. Continued use of Crypto Ledger services after policy updates constitutes acceptance of revised terms.

Data Collection

Crypto Ledger Supported Coins services collect limited categories of personal data necessary for providing wallet functionality and asset management capabilities.

Device and portfolio data includes hardware wallet model identifiers, firmware versions, installed blockchain applications, and account configuration for supported assets. This data enables correct interface display, compatible update delivery, and portfolio visualization. No personally identifiable information is required to manage supported coins through Crypto Ledger.

Asset interaction telemetry encompasses anonymized information about which cryptocurrencies users manage, transaction patterns by asset type, and feature usage across different networks. This data supports application improvement and prioritization of new asset integrations. Telemetry collection is optional and can be disabled in application settings.

Coin research data includes anonymized queries to the supported assets database, helping identify demand for new integrations. Search patterns inform development priorities without identifying individual users.

Support interaction data includes information provided when submitting coin-related inquiries or communicating with support staff. This data is necessary to provide accurate guidance for asset-specific questions.

Website visitor data comprises standard server logs including IP addresses, browser types, pages visited, and timestamps. This data supports security monitoring and content improvement.

Cookies and Tracking Technologies

Crypto Ledger websites use cookies and similar technologies for functionality and analysis.

Essential cookies enable core website functions including navigation, session management, and security features. These cookies are necessary for proper website operation and cannot be disabled without affecting functionality.

Analytics cookies collect anonymized website usage data including asset documentation pages visited, search queries for coin support, and navigation patterns. These cookies support content improvement and can be disabled through the consent interface.

Preference cookies remember user settings including portfolio display preferences, selected fiat currency, and hidden accounts. These cookies improve the user experience and can be managed through browser settings.

Cookie preferences can be managed through settings links in website footers. Browser configuration can also control cookie acceptance, though this may affect functionality.

Analytics and Performance Monitoring

Crypto Ledger Supported Coins uses analytics to understand how users interact with asset management features. Analytics data undergoes aggregated processing and specifically excludes private keys, recovery phrases, account balances, transaction details, and personally identifying information.

Portfolio analytics track anonymous patterns of asset diversity, network usage distribution, and feature adoption across supported coins. Application analytics operate through opt-in telemetry. Staking analytics measure anonymous participation rates. Analytics data retention follows a 26-month rolling period. After this window, aggregated trend data is archived while raw event data is permanently deleted.

Third-Party Tools and Services

Crypto Ledger Supported Coins integrates with third-party services for specific functions. Data shared with these services is governed by their respective privacy policies. Blockchain network nodes receive transaction data when users send, receive, or stake supported cryptocurrencies. Price data providers supply cryptocurrency valuations. Staking providers process delegation transactions. Swap aggregators facilitate cryptocurrency exchanges. Cloud infrastructure providers host backend services under data processing agreements.

Data Security

Crypto Ledger Supported Coins implements comprehensive technical and organizational security measures: TLS 1.3 encryption for all data transmitted between clients and servers; encryption of stored data at rest using industry-standard algorithms; access controls restricting employee data access to authorized personnel; regular security audits conducted by independent third-party firms; incident response procedures; secure development practices with code review and vulnerability testing; network-specific security considerations for each supported blockchain.

We never ask for your recovery phrase or private keys. The Crypto Ledger architecture ensures recovery phrases and private keys for all supported coins exist only inside hardware wallet secure elements. These cryptographic secrets are never transmitted to Ledger servers, companion applications, or third parties. Any request for recovery phrases or private keys should be immediately recognized as a phishing attempt and reported.

Data Retention

Crypto Ledger Supported Coins retains personal data only for durations necessary to fulfill stated purposes: Website server logs: 90 days, then permanent deletion; Analytics data: 26 months rolling retention with subsequent archival; Portfolio configuration: device-local storage, not server-retained; Support tickets: 3 years after last interaction; Cookie consent records: 13 months per regulatory guidelines. Asset management data including account structures, transaction history, and portfolio composition is stored locally on user devices, not on Ledger servers. Users can request data deletion subject to legal retention requirements through the support portal.

User Rights

Depending on jurisdiction, users may exercise rights regarding personal data including: access to personal data held about them; correction of inaccurate or incomplete data; deletion of personal data (subject to legal requirements); restriction of data processing; data portability in structured, machine-readable formats; objection to processing based on legitimate interests; withdrawal of consent for consent-based processing. Rights requests can be submitted through the support portal at support.ledger.com. Responses are provided within 30 days or within timeframes required by applicable law.

International Transfers

Data may be transferred internationally for processing by service providers and infrastructure partners located outside the user jurisdiction. Such transfers are protected by appropriate safeguards including Standard Contractual Clauses approved by relevant regulatory authorities, adequacy decisions recognizing equivalent data protection standards, and binding corporate rules where applicable.

Children Privacy

Crypto Ledger services are not directed at individuals under 18 years of age. Personal data from minors is not knowingly collected during asset management activities. If such collection is discovered, the data will be deleted promptly upon notification.

Policy Changes

This policy may be updated to reflect changes in data handling practices, regulatory requirements, or service capabilities. Material changes will be communicated through application interfaces, website notices, or direct communication where appropriate.

Privacy Inquiries

Privacy questions can be directed to the support portal at support.ledger.com. Privacy-related inquiries receive priority handling within applicable regulatory timeframes. For general coin support, visit our Contact page.